Communication Skills

Home » Academy » ALS Staff Online Course Hub » courses

Current Status

Not Enrolled

Price

Free

Get Started

Log In to Enroll

Leadership Development Programme Course

The Communications Skills course is designed to equip participants with the necessary tools and techniques to enhance their communication effectiveness in various personal and professional settings.

You will learn how to communicate clearly and assertively to achieve desired outcomes and build stronger relationships.

Course Content

Which Communication Style Do You Use?

Communication Technique- Pause, Think, Act

Active Listening- How do we really Do It?

Are You Using Negative Language Patterns?

How Managers Say No Without Crushing Morale.

How Managers Empower Their Staff With Open Questions.

How To Ask For Help In The Right Way.

Advanced Communication Skills- Big Picture v’s Detailed Thinking

Advanced Communication- Internal v’s External References

Advanced Communication- Understanding Pain And Pleasure

Communication And Influence.

Influencing Skills.

ABC’s Of Effective Communication.

Understanding People- How We Are Convinced By Something.

Understanding People- Move Toward V’s Move Away.

Why Having Difficult Conversations Can Be Beneficial.

How To Plan Out An Effective Communication.

Creating Clear Communications.

Tips For Improving Active Listening.

Understanding People- Do You Match Or Mis-Match?

1 of 2

Registered office address: 85 Great Portland Street, London, England, W1W 7LT